Welcome to Royal Mods | Custom PS3, PS4, and Xbox One Controllers

Terms and Conditions

Royal Mods Logo

WHERE GAMERS RULE

Royal Mods doesn’t mess around. We exist to bring you quality custom, hand-made products at reasonable prices. Because misunderstandings ruin the experience, please review our company policies. We want to guarantee 100% satisfaction— at Royal Mods, gamers rule.

 

CUSTOM MADE, HAND-CRAFTED

Each Royal Mods controller is made by hand at the moment of order. From creation of the controller to your hands, it may take up to 30 days (this includes shipping). Average build time is approximately 7 business days— this time fluctuates greatly based on your given customizations. Royal Mods tests each controller for all functionalities to ensure the highest quality performance. We appreciate your patience. If you have any questions on timeline, feel free to contact us by email or by phone.

 

WARRANTY

All controllers come standard with a standard 7 day money back guarantee on qualified controllers. The controller will have to be returned within 7 days of receiving the product. We simply ask you to pay a 15% restocking fee (based on original order) and shipping cost if you do plan on returning the product. If you feel that your product has arrived in an unsatisfactory manner, please contact Royal Mods immediately!

All controllers include a standard with a 30 day technical warranty. 30 day technical warranty includes: LED warranty, LED burn out, abnormal functioning controller (excludes controller misuse and/or damage) This does not cover the wear and tear on the controllers! We do offer repair services at an additional charge.

We realize special circumstances may occur, so if you have any questions or comments, feel free to contact us at:

 

EMAIL: info@royalmods.com

PHONE: +1 (661) 347-6925

 

Please note that all controllers come with a “void if broken” seal. If for any reason this seal is broken or the controller has been tampered with, the warranty is no longer valid.